By Capt. Mark Jacobsen, USAF
Best Defense guest columnist

Here's a note from an Air Force pilot who is studying Arabic in Jordan.

A few months ago I wrote up a list of secondary benefits that come with learning a foreign language, based on my own experience learning Arabic. It's a bit long, but I hope it will be of interest.

How to listen to other people's stories and perspectives. Being able to shut up and really listen to different opinions is a rare skill. If we want to make informed policy in cross-cultural contexts, we need to humanize and understand the "other" -- which includes both our allies and our enemies. We do not have to agree with each other, but we need to listen long enough to genuinely understand each other's narratives. Being in a foreign language environment forces you to concentrate and listen, especially because you probably lack the language skill to respond as you wish.

How to operate in an environment of constant uncertainty. When you arrive in a foreign culture, everything is uncertain. You feel a constant tightness in your chest because you don't know the rules for even the most trivial day-to-day tasks. Even something as simple as buying hummus and falafel or riding in a taxicab involves new processes, rituals, and vocabulary -- especially if you want to do it like the natives. You can't be a perfectionist, because you'll never get anything done otherwise. You learn to control negative emotional responses like fear, anger, or frustration. Fortunately, you do acclimate to this uncertainty. You learn to be patient, cool, and observant.

How to communicate without a solid common language. The lingua franca of the world is not English; it is broken English. This only gets people so far, and in many contexts they fall back on a variety of second mutual languages to communicate. It's common for a multiethnic group to shift from one language to another as they try to communicate a point. Learning to communicate in this fragmented, multilingual manner is an important skill in its own right.

Not to take yourself too seriously. None of us like being made a fool of. But when you live in a foreign culture, there's no getting around it: you are the fool. You get ripped off. You make embarrassing cultural and linguistic mistakes. These experiences teach you to relax and to laugh at yourself. They teach humility. Anyone charged with crafting U.S. foreign policy should have a few of these experiences under his or her belt.

The limits of cross-cultural "expertise." If you're wise, you come to disdain the word "expert." I suppose there is such a thing as a cross-cultural expert, but few who claim the title really deserve it. It takes years -- probably decades -- of close work with another culture to really develop expertise. When you gain enough language to really penetrate the local culture, you realize how much is going on beneath the surface that you were previously blind to. You gain a healthy skepticism for reigning conventional wisdom about the culture.

The importance of local relationships. This is the corollary of the above point, and it is especially true if you can really immerse and avoid a supportive American network. You are utterly dependent on your local friends. This requires deep trust and humility, because you are constantly at their mercy. You quickly learn that you, as an American, are not the main actor in their country; you are a bewildered guest, and your success hinges on the strength and quality of your local relationships.

How to learn about culture and language. When you live in a foreign culture, you learn how to learn. You learn what vocabulary is important, what language learning techniques work, how to make relationships, what skills are important, what details to pay attention to. These skills will carry over to other languages and other cultures in the future.

The nature and unique dangers of translation. You learn that translation is not a mechanical science; it is an art. You learn what ideas translate directly and what do not. You gain an intuitive sense for the moment-by-moment decisions an interpreter must make, which can have serious impacts on the message. You learn how to communicate clear messages to an interpreter to increase the odds that they will be transmitted accurately.

How to speak clearly and directly. As a student of a second language, you learn a lot about communication. You learn to appreciate people who speak clearly, slowly, and in a direct way. You are frustrated by those who speak quickly and use lots of slang or jargon. As your ear gets attuned to these characteristics, you begin to analyze your own speech -- and the speech of other Americans -- when they speak English to non-native speakers. You gain a feel for when a message is being successfully transmitted, and when it's not.

Capt Mark Jacobsen is a C-17 pilot and Olmsted scholar studying Arabic, Conflict Resolution, and Islamic History in Amman, Jordan.

bgrimmni/flickr

EXPLORE:CULTURE, EDUCATION
 
Facebook|Twitter|Reddit

THEBLUEAMERICAN

5:40 PM ET

December 16, 2010

Why America has a better chance of succeeding

Because of what Capt. Mark Jacobsen, USAF writes about here. Those side benefits maybe don't guarantee success. But without those side benefits of learning the language and culture failure is almost guaranteed.

Know hope.

 

BLUEFALCON

6:20 PM ET

December 16, 2010

C-17 Pilot?

I was just thinking about how we would have done so much better in Iraq if only our C-17 pilots understood Arabic.

 

TYRTAIOS

8:15 PM ET

December 16, 2010

Why not a C-17 pilot

I understand your point on the surface BlueFalcon, but including all occupational communities in the foreign area officer experience can only bring depth within the military; something sorely lacking Iraq D-1, by those making decisions, in and out of uniform.

Who knows, maybe the Air Force will see a trash hauler as chief-of-staff some day? Why now that I think about it, they have one. . .est ce pas aussi?

 

KEVIN IN SC

11:45 PM ET

December 16, 2010

Think Longer-Term

Since we all know the Air Force is strategic in nature, perhaps this captain will be charged with training up the new Iraqi Air Force? What better way to show Iraq we mean business as a partner nation than taking the effort to learn the language? In my experience (20+ years in the Air Force intel community), learning the local language is a force multiplier and cultural bridge-builder.

 

PCDE

6:52 PM ET

December 16, 2010

Lack of upside flying C17

Jacobsen surely will reinvent himself with his newly aquired arabic cultural skills as a think tanker or contractor, which pay better than driving big and slow aircraft. Not to mention that the usual progression from Air Force pilot to commercial pilot is not as lucrative today, as the airline industry is a wreck.

Jacobsen will probably then get a State Dept gig, leave it after a few years to work at JINSA or WINEP, maybe a pit stop on Wall Street to pad his bank acccount (Richard Holbrooke worked for a time at Credit Suisse First Boston), and then the cycle will repeat.

Whatever political party Jacobsen attaches himself to will allow him to work within government when said party is in power, when his party is out, he will work for a think tank, contractor, or bank.

It's a great life that the Semi-Warriors have made for themselves.

 

KINSHANE

7:17 PM ET

December 16, 2010

Why so angry?

Why are you so angry and what made you pull all that stuff out of your 4th point of contact about banks and think tanks and whatnot? The man wrote a nice piece about how learning a foreign language and culture can help people, and you're going mental.

 

VOLUNTEER

6:59 PM ET

December 16, 2010

Arrogance

You stwo hould take a look at the major's blog...he's preparing himself to serve his country better. He'll most likely find himself in a DAO position at an Embassy or on a staff where his Arabic will come in handy. he strikes me as a guy with a strong desire to learn about other cultures and the intellectual humility it takes to do it.

 

JIM GOURLEY

9:08 PM ET

December 16, 2010

Slow-roast warrior, shake-and-bake wars

It's good to see a classmate contributing here. Mark's a true-believer, so to everyone who entertains notions of him "padding his bank account" somewhere, you can calm down.

Mark's points are invaluable to our current problem set, but I think they only further exhbit just how problematic our approach to world affairs really is. We don't really take the time to understand the cultures with which we fight until we're up to our necks in the actual business of fighting. I'd like to emphasize a point he makes indirectly-- that this situation hinders our efforts in two ways. First, we enter the conflict without the necessary context to successfully develop conditions for victory. Second, we learn the culture through the lens of conflict. That second circumstance is the real bummer, because ultimate success in any conflict hinges in large part on cooperation. The first words in Arabic I learned were "stop," "get out of your car," and "get on the ground." They were all hostile. They had a significant influence not only on my dialogue with the people, but the environment I created for myself both physically and mentally.

My hope is that, on a long enough timeline, Mark's experience represents a turning point in our military engagement strategy. Our relations with the Arabic world are profoundly soured after decades of conflict. Who started it is becoming as irrelevant to us as it is to the Israelis. That bears the risk of conflict becoming the only means of engagement we're good at, and thus the easy option to which we default. The ultimate fruit of his experiences, once taken back to his comrades in Blue (and Green in a joint assignment) will be the revival of one of the most fundamental principles of Sun Tzu-- "It is best to take a state intact. Do not put a premium on killing."

 

CMEYERGO

5:32 AM ET

December 17, 2010

Wimpy Liberals

The problem with those who study foreign languages/cultures, is they develop empathy. That trait leads to undesirable actions that makes one "abrasive" and not a team player. See the movie "Lawrence of Arabia" for an example. Thus, unsuited for promotion. Note, General P said we can't win with firepower and killing innocents, but has increased airstrikes three-fold. (They were going to die one day anyway.)

That nasty trait "empathy" does not exist among our senior officers, and makes them incapable of COIN. I've always thought great training at a war college would require Colonels to work full-time at a MacDonalds for a month. They would learn a lot, and many could not cut it.

 

TYRTAIOS

5:21 PM ET

December 17, 2010

Square Peg - Round Hole

You may have a point as concerns the empathy one can develop in better understanding another culture while living it. But you may be over stating it. No one can be completely a native - even T. E. Lawrence understood that limit, and was at odds with himself with his conflicting loyalties.

Further, comparing what you know of T.E. Lawrence derived from viewing a movie with Big Dave's air strikes increased threefold statement, additional reading would find that Lawrence himself was a pioneer of early aerial bombing in supporting ground troops (CAS) and lobbied for it, and finally got it, while living and operating among the Arab Bedouin. I would say, could Lawrence have had more air assets made available to him, he would have jumped at it.

T.E. Lawrence was a rare individual, albeit, man for his time not w/o controversy; a man not easily compared with the round peg in the square hole analogy. He really never fit completely in any where.

Keep in mind, while you are "eating soup with a knife," that Lawrence was an insurgent, not a counter-insurgent. . . .though there is nothing like being one to know how to fight one?

 

SCHUSTDJ

6:28 AM ET

December 17, 2010

Language is the key to destroying the effectiveness curve

By the end of both my deployments, I had acquired just enough language to be mildly effective in managing my interpreter's accuracy, through the absence or presence of key words in their dialogue.

Also, being able to exchange more than just "salaam aleykum" at the beginning of a conversation seemed to build that much more rapport. I learned the alphabet so I could read names on ID cards or signs in the market. When interacting with kids it was easy to impress them and bystander adults by grabbing one of their textbooks and practicing reading the words in it, even though I usually had no idea what most of the words actually meant. It was interesting to note the positive change in expression and attitude of some people when I told them I felt learning their language would help solve many problems and only then would real relationships be built.

My language ability peaked the day before I flew home, and it wasn't a very high peak. Within a few months of being back most of it was difficult to recall without serious effort.

I can only imagine what an American with training in the language and exhibiting cultural acuity such as CPT Jacobsen can accomplish. Hopefully the military as a whole, as Jim Gourley said, has realized the need for this, and now maybe people outside intel and special operations will get some decent language training. While the current optempo probably doesn't support it, man, wouldn't that be great if in the future a conventional infantry company had 3-4 different soldier-linguists? Or making a language a prerequisite for advancement in key operational postings...Its stuff like this that makes you think we've got a chance.

I had a similar initial exposure to Arabic. While the military has really decent access to Rosetta Stone nowadays, an immersive language learning program beats that hands down. For now I'll probably remember how to say "Hands up" and "Lie down on your stomach" much longer than "How are you?" or "Excuse me."

 

DESTEP

5:05 PM ET

December 17, 2010

Olmsted Scholar

The article mentions that Mark is an Olmsted Scholar. The George & Carol Olmsted Foundation has been sponsoring military officers (in all four services) for overseas studies and cultural immersion since 1960. There have been a total of 525 Scholars to date, in locations all around the world. The goal is to broaden their world experience so they can be more effective senior leaders later in their career. You can get more information at www.olmstedfoundation.org

 

DMDENNIS

9:41 PM ET

December 21, 2010

The military and language/cultural experience.

I applaud Capt. Jacobsen's commitment to learning Arabic and his honest reflection on the experience and benefits of learning a language, but the "USAF" after his name can only lead me to conclude that his experience is surely to be squandered in the long run.

I've served as an enlisted Arabic linguist in the USAF for the past five years, and the experience has made me doubt that the military (and especially the Air Force) is in any way capable of implementing a long-term, career-oriented language program. The nature of the military's approach to training seems to insure that cultural and language programs will always be the backwaters of the military experience, regardless of how vital they are to our current wars (indeed, to all wars?). The nuance and ambiguity required to negotiate foreign languages/cultures can't be measured by your average job evaluation or planned for through a series of one-off training events.

From my own personal experience, it is extremely rare to find a career enlisted military linguist who has mastered his or her language. Army, Navy, Air Force, Marine Corps...all services are complicit in their failure to truly pursue career language excellence within their ranks. True working proficiency is something that takes 5-10 years to accomplish, and yet the services move most of their linguists into non-language positions before they are even able to get close to that standard. I could relate countless stories of absolutely amazing linguists who spent their enlistments working casuals because Officer X or NCOIC Y didn't think that their language skills were that useful compared to "real" military skills like shooting, driving a truck, marching in parade formation...etc. The system is set up so that one can just "get by" with very elementary language skills while ticking off all of the juicy assignments the service loves (think honor guard, special duty, unit booster club...etc.). Thus, the senior leadership of the language career fields is filled with people who actually know very little about languages and the process of getting good at them.

You want to find a corps of truly qualified linguists with an in depth knowledge of their language and the cultures that use them? Go seek out the civilian agencies. For all their faults, they have a much better grasp of what it takes to produce language and cultural experts in addition to a much more long-term view of training and progression within the career field. As for Capt. Jacobsen, I wish him the best with his language learning efforts and hope he will maintain his language throughout his career. The military could certainly use more people like him, but it seems that the cards are stacked against it.

 

Thomas E. Ricks covered the U.S. military for the Washington Post from 2000 through 2008.

Read More